Technical communicators also want to work with user-contributed content. Amongst authors, yes, but also between authors and subject-matter experts. They want interactive, collaborative, personalised, rich documentation experiences, and on multiple devices.ĭisruption in technical documentation breeds vast opportunity for technical communicators.Īnkur talked about the key changes/disruptions in technical documentation: This is what Adobe is hearing from their customers, the technical communicators: Our users want more from us. That’s dedication! These are the notes I took during the session. He suffered through a 22-hour flight to get here, all the way from Delhi. Ankur is the product manager for Adobe RoboHelp. Ankur Jain gave a great presentation on the key trends in technical communication as seen by Adobe, and how the Adobe products fit into the picture. #Adobe robohelp technical writing professionalTo quote from the intro paragraph, “What does this mean for technical communicators, instructional designers and eLearning professional today and tomorrow?” As go the toolset, so goes the career? I suppose that the skill demand certainly shapes what you learn as a technical communicator in order to stay employable.I’m attending the TCANZ Conference 2010 in Wellington, New Zealand. So perhaps a key aspect of what Adobe has heard from tech writers all over is, we want to do cool stuff, but we’re not getting the resources we need to program the cool stuff.Īnd indeed, the webinar folks seem to want to help define where we’re headed and how we’ll get there. do this cool buzzword stuff… without the help of your engineering department.leverage existing content to create interactive help or performance support.Here are some catch phrases I lifted that might be just marketing-speak, but also might speak to where our profession is headed. #Adobe robohelp technical writing manualSo I looked at the webinar listing and there are hints at use cases that are an interesting sweet spot for the technical writer who wants to move past the static manual into interactive user assistance – not to mention the technical trainers looking for the correct tool to build interactive demos. #Adobe robohelp technical writing trialI’ve used FrameMaker and RoboHelp in the past, but haven’t gone beyond the trial version of Captivate. While single sourcing is always interesting to me, what I’m curious about are the use cases for Captivate, Acrobat 3D, and Flash, when using this Suite. Sarah O’Keefe notes that most of her clients are going lighterweight than FrameMaker for their XML solutions.īill Swallow (techcommdood) notices that you can only go from Frame to RoboHelp, not back. Charles Jeter notes the same lack of collaboration in the suite in a nice wrap up post as well. #Adobe robohelp technical writing upgradeI’d just add that the upgrade price is the same price as Adobe Creative Suite 3 Web Standard ($999).ĭan Ortega’s message from Astoria appears to be but there’s no enterprise workflow and it’s a desktop solution, meaning, tech writers will still be the only users in a company using FrameMaker. Scott Abel, The Content Wrangler, noted the price temptations, especially for people currently on RoboHelp. I’m about a day late to the flurry of blog posts, as there are many bloggers commenting on this release, but many of them are focusing on the FrameMaker to RoboHelp single sourcing aspect, including the Adobe Technical Communication blog. This price point is well below what buying those products individually would cost (compare to $3600). Adobe has announced a Technical Communication Suite, combining FrameMaker, RoboHelp, Captivate, Acrobat 3D, and Flash, available in October 2007 for $1599 or $999 upgrade pricing if you already own one of the tools.
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